eMERGE Guelph

Home Tune-Up: Terms & Conditions

Terms & Conditions

  • I assert that I reside at the address named above. I have read and agree to the terms and conditions of the eMERGE Guelph Home Tune-Up and agree to participate in this Program. I understand that this involves trained advisors carrying out a visit in my home. I agree to be present during the entirety of the visit.
  • I commit my family/housemates to engage with eMERGE Guelph – its staff and its volunteers to work towards creating a healthy home. 
  • eMERGE Guelph will provide me with hands on education, troubleshooting, and other phone/email support so I can become successful at creating a healthy living environment for my family and myself. 
  • As part of the program, I will receive: eMERGE water & energy saving devices, material, hands on education and support, and the eMERGE newsletter. In return, I will work towards implementing the measures (outlined in the eMERGE Action Plan).  As a participant for this program, I commit to sustaining a shift to a healthy home and fighting climate change.  
  • The changes made, be they physical or behavioral, are essential for eMERGE Guelph to receive future funding.  To help sustain the longevity of eMERGE, I agree to provide my feedback for the Home Tune-Up by completing the follow up survey sent to you after the visit.  The data collected will provide us with a better understanding of the impact of our work; will indicate the actual level of change that can be created through this innovative approach, and will demonstrate the value we bring to the community by reaching out and supporting individuals and their families.
  • I assert that I am willing to provide my utility data (electricity, gas and water) to assist in measuring the positive impacts of the eMERGE Home Tune-Up.
  • In consideration of the acceptance of my voluntary participation in the eMERGE Guelph home tune-Up, I hereby waive, release and discharge any and all claims for damages, for death, personal injury or property damage which I may have, or which may hereafter accrue, against eMERGE Guelph, The Corporation of the City of Guelph, Union Gas or Alectra (Guelph Hydro) (collectively the “Released Parties”) as a result of my participation in eMERGE Home Tune-Up.
  • This Waiver is intended to discharge the Released Parties, and their directors, officers, employees and volunteers from and against any and all liability arising out of or connected in any way with my participation in the eMERGE Home Tune-Up, even though that liability may arise out of the negligence or the carelessness on the part of the Released Parties.
  • I further understand that accidents and injuries can arise out of this activity; knowing the risks, nevertheless, I hereby agree to assume those risks and to release and to hold harmless the Released Parties, who (through negligence or carelessness) might otherwise be liable to me (or my heirs or assigns) for damages.
  • Data Sharing Policy. Information collected during eMERGE Home Tune-Up will be shared with our Partners in order to support the development of new programming, and to help evaluate the efficacy of existing programming. Our partners include: The City of Guelph, Alectra (Guelph Hydro), Union Gas and The University of Guelph.  Data is shared in an “anonymized” manner. This means that no information that directly identifies who you are (e.g., address or contact information) will be given, because your data will be presented in an aggregate form (e.g., as an average across all households).  Should you indicate interest in a specific program(s) mentioned during the Home Tune-Up, the eMERGE advisor will pass your information along to the third party only with your expressed consent.  This will not constitute an endorsement of any third-party goods or services that you may contract.

Book Your Home Tune-Up Now!